Tesla Phone Key Not Working! Let’s Troubleshoot It!

The Tesla Phone Key is a convenient and innovative feature that allows Tesla owners to use their smartphones as a key to unlock, lock, and even start their vehicles. However, like any technology, it’s not immune to issues. In this article, we’ll explore common problems with the Tesla Phone Key and how to resolve the most frustrating one – when it stops working.

Introduction to the Tesla Phone Key

The Tesla Phone Key is a digital key that relies on Bluetooth technology to communicate with your Tesla vehicle. It’s a fantastic alternative to traditional physical keys and key fobs, but it can sometimes present challenges. Let’s delve into the issues you might encounter.

Common Issues with the Tesla Phone Key

Before we discuss the “not working” scenario, it’s essential to understand the common problems Tesla owners face with their Phone Key. These can include connectivity problems, slow response times, and issues with the Tesla mobile app.

Tesla Phone Key Not Working – Causes

Now, let’s get to the heart of the matter: why your Tesla Phone Key may stop working. Several factors can contribute to this problem. The primary culprits are:

1. Check Bluetooth Connectivity

One of the most common reasons for a malfunctioning Phone Key is a Bluetooth connection issue. Your phone may have trouble communicating with your Tesla. We’ll walk you through the steps to ensure a stable Bluetooth connection.

2. Battery Status

Low battery levels on your smartphone can also affect the Phone Key’s performance. We’ll discuss how to keep your battery in check.

3. App Updates

Tesla’s mobile app regularly receives updates. An outdated app may lead to compatibility issues with your Phone Key. We’ll guide you on how to ensure your app is up to date.

Troubleshooting Steps

Now that we’ve identified the potential causes, let’s move on to troubleshooting the Tesla Phone Key.

Check Bluetooth Connectivity

  1. Make sure Bluetooth is enabled on your phone.
  2. Ensure your phone is in close proximity to your Tesla vehicle.
  3. Restart Bluetooth on your phone and vehicle.
  4. Forget and re-pair your device.

Battery Status

  1. Regularly charge your smartphone.
  2. Enable power-saving modes when necessary.
  3. Consider using a power bank or charger in your car.

App Updates

  1. Visit your device’s app store.
  2. Search for the Tesla app and update it.

Resetting the Tesla Phone Key

If the issues persist, you may need to reset your Tesla Phone Key. We’ll walk you through this process to ensure a fresh start.

Contacting Tesla Support

When all else fails, reaching out to Tesla’s support team is a reliable option. They can provide guidance and assistance tailored to your specific situation.

Alternative Key Options

While the Tesla Phone Key is convenient, it’s always good to have backup options. We’ll explore alternative ways to access your Tesla vehicle.

User Experiences

To provide you with a comprehensive view of the Tesla Phone Key’s functionality, we’ve gathered some real user experiences, both positive and negative. These stories can offer insights into common challenges and how they were overcome.


In conclusion, the Tesla Phone Key is a cutting-edge feature that enhances the Tesla ownership experience. However, it’s not immune to problems. By following the troubleshooting steps and tips provided in this article, you can resolve the issue of your Tesla Phone Key not working and continue enjoying the convenience it offers.


  1. Q: Is the Tesla Phone Key compatible with all Tesla models?
    • A: The Tesla Phone Key is compatible with most newer Tesla vehicles, but compatibility may vary based on the model and year.
  2. Q: Can I have multiple Tesla Phone Keys connected to my car?
    • A: Yes, you can connect multiple smartphones to your Tesla as Phone Keys, allowing multiple authorized users.
  3. Q: How do I update the Tesla mobile app?
    • A: To update the Tesla mobile app, visit your device’s app store (App Store for iOS or Google Play Store for Android) and search for “Tesla.”
  4. Q: What if I lose my Tesla Phone Key?
    • A: In case of a lost Phone Key, you can use your backup key card or contact Tesla support for assistance.
  5. Q: Can the Tesla Phone Key be hacked or stolen remotely?
    • A: Tesla employs robust security measures to protect the Phone Key. However, like any digital technology, it’s essential to safeguard your smartphone and use security features like PIN codes or biometric authentication to enhance security.

Leave a comment